Chat AI for Real Business Conversations
Deploy AI that understands your business, not just language.
Chat AI is Davzia AI's conversational execution layer for sales, support, and operations. It responds with business intelligence, not guesses.
Why Chatbots Break in Real Businesses
They guess instead of knowing.
They forget rules mid-conversation.
They contradict pricing and policy.
They scale confusion, not clarity.
What Chat AI Is
Chat AI is Davzia AI's conversational interface layer.
It Does
It Does Not
Conversations Grounded in Reality
Every Chat AI response is fueled by live business knowledge. External intelligence from Ragnarok, internal truth from Ingest Engine.
Ragnarok
Business intelligence, signals, and constraints that frame what is possible.
Ingest Engine
Structured policies, pricing tables, and live operational data from your stack.
Execution Layer
No hallucinations. No overrides. Only governed, audited responses.
- PricingLive rates, discounts, approvals
- PoliciesAlways-on governance and compliance
- ProcessesEscalations, handoffs, fulfillment steps
- Current StateInventory, SLAs, and live status checks
Deployment That Moves Revenue
The systems Chat AI runs every day: governed conversations that protect pricing, policy, and customer trust.
Guided product fit, pricing protections, and approvals without leaving the thread.
- Quote with live discounts and approvals
- Enforce territory and SKU guardrails
- Hand off to AE with full context
Policy-correct answers and workflow steps routed to the right system.
- Authenticate, validate entitlement, apply policy
- Trigger RMA, ticket updates, or refunds within rules
- Escalate when SLA or risk thresholds are hit
Intent detection with rule-bound scoring and routing.
- Capture firmographics and urgency in-line
- Score with ICP rules; route to the right rep
- Book meetings without breaking calendaring policy
Citations and governed explanations pulled from structured sources.
- Show source docs and version stamps
- Detect policy conflicts before responding
- Log every answer for audit and learning
Keep customers moving with live status, SLAs, and fulfillment steps.
- Order status, delivery windows, and SLA timers
- Proactive alerts when exceptions occur
- Escalate to humans with full context payload
Same Intelligence. Different Surfaces.
Deploy Chat AI across every customer touchpoint with consistent rules and governance.
Chat AI
Single engine. All channels.
Website Chat
Live on your site with full context.
Native mobile engagement.
DMs with business logic intact.
Internal Dashboards
Agent tools with automation.
Governed Conversations by Design
Rule-Bound Responses
Every answer constrained by business policies you define.
Approved Knowledge Only
Chat AI responds only with verified, authorized information.
Controlled Tone and Scope
Brand voice and response boundaries you configure.
Escalation Paths
Automatic routing when complexity exceeds defined thresholds.
Not a Glorified FAQ Bot
Multi-Step Questions
Handle questions that require sequential reasoning and context.
Ambiguity Clarification
Ask structured follow-ups instead of guessing user intent.
Sophisticated Routing
Direct complex cases to specialists with full context payload.
Complexity is handled through logic, not improvisation.
Accuracy Evolves with Your Business
Business Knowledge Changes
Pricing updates, policy shifts, or process modifications.
Chat AI Updates Instantly
No model retraining. No batch processing. Live on next query.
No Redeployment Required
Everything propagates through ingestion. No code changes.
Engineered for Real Business Constraints
WhatsApp-First Engagement
80% of customers prefer it. Chat AI lives there natively.
Informal Language Patterns
Pidgin, local code-switching, casual business speak.
Mixed Documentation Quality
Adapts when sources are incomplete or informal.
High-Volume, Low-Margin
Built for scale. Per-query cost remains sustainable.
Chat AI adapts to reality, not theory.
Enterprise-Grade Isolation
Tenant-Isolated Conversations
Every conversation scoped to a single tenant. No leakage.
No Cross-Business Learning
Chat AI models stay separate. No inference from other customers.
Data Scoped to Authorization
Users see only what their role permits. Role-based access control.
Auditable Interaction Logs
Every query and response logged for compliance and analysis.
Where Chat AI Fits in Your Stack
Ragnarok
External intelligence layer. Real-time data acquisition and rendering.
Ingest Engine
Internal knowledge layer. Business data ingestion and structuring.
Chat AI
Conversational execution layer. Governs real-time interactions.
Customer Channels
Interface layer. Website, mobile, WhatsApp, internal tools.
Chat AI never bypasses ingestion or rendering layers.
What Chat AI Is Not
Chat AI is not a chatbot.
It is a business conversation engine designed to operate inside real commercial systems.
Chat AI doesn't pretend to understand context it hasn't been given. It doesn't reinvent company policy on the fly. It doesn't learn from users who might be gaming the system.
Chat AI executes. Governed. Audited. Reliable.
Ready to Deploy Governed Conversations
Chat AI is available in Founders Edition and scales to production.